We all want to grow our business. And a great way to grow your business is by keeping your customers happy and understanding why your unhappy customers are… unhappy. Getting customer feedback is imperative to give you the understanding of what your business is good at and where it needs to improve. It will also give you a greater understanding of your customer, what they like and dislike.
However getting this information can be tricky. It’s usually either very time consuming, costly or inconvenient for the business or customers. Often survey