Communicating effectively with your customer as a business can be tricky. The widely used and cost-efficient e-mail marketing campaign is wearing thin, phone calls are easily missed and high tech communication methods including artificial intelligence and chatbots, whilst impressive and novel, still need a bit of work to become useful in the mainstream.
“The humble text message is still the most responsive way that companies can communicate with their customers”
For many businesses, keeping things relatively simple is the key to catching the attention of their customers. So, for Bristol-based business-to-customer SMS texting service The SMS Works,